Refund policy
Welcome to YourBestSelfPlanner.com (“the Website”). By accessing or using our Website, you agree to comply with and be bound by the following terms and conditions ("Terms of Service"). Please read them carefully. If you do not agree with these Terms of Service, you should not use this Website.
1. General Terms
1.1 Eligibility: By using this Website, you confirm that you are at least 18 years old or accessing the Website under the supervision of a parent or guardian.
1.2 Changes to Terms: We reserve the right to modify these Terms of Service at any time. Changes will take effect immediately upon posting to the Website. Your continued use of the Website constitutes your acceptance of the new Terms.
2. Products and Services
2.1 Product Descriptions: We strive to ensure that our products are described as accurately as possible. However, we do not warrant that the descriptions are entirely accurate, complete, or current. Any reliance on the material presented is at your own risk.
2.2 Pricing: All prices are listed in U.S. dollars (USD) and are subject to change without notice. We are not responsible for pricing errors and reserve the right to cancel orders resulting from such errors.
2.3 Orders: We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies, or errors in product or pricing information.
3. Print-on-Demand Policy
3.1 Customized Products: As all our planners are printed on demand specifically for your order, they are considered custom-made products. This means that they cannot be returned or exchanged unless they are defective or damaged upon arrival.
3.2 Order Cancellations: Once an order is placed, it cannot be canceled or modified due to the custom nature of our products. Please review your order carefully before finalizing your purchase.
4. Shipping and Delivery
4.1 Shipping: We aim to ship your order within the estimated timeframes provided on our Website. However, we are not responsible for delays caused by third-party shipping carriers.
4.2 International Shipping: If you are ordering from outside of United States, please be aware of any import duties, taxes, or customs fees that may apply. These are your responsibility.
5. Returns and Refunds
5.1 Defective Products: If your product arrives damaged or defective, please contact us within 7 days of receiving your order. We may request photos or other documentation to verify the issue before providing a replacement or refund.
5.2 Refunds: Refunds will be processed to the original payment method. Please note that it may take several business days for the refund to reflect in your account.
6. Intellectual Property
6.1 Ownership: All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of YourBestSelfPlanner.com or its content suppliers and is protected by intellectual property laws.
6.2 Use: You are granted a limited, non-exclusive license to access and use the Website for personal purposes. You may not reproduce, distribute, or create derivative works from any of the content without express written permission from us.
7. User Conduct
7.1 Prohibited Activities: You agree not to engage in any of the following activities: (i) using the Website for any unlawful purpose, (ii) interfering with the operation of the Website, (iii) attempting to gain unauthorized access to any portion of the Website, or (iv) uploading or transmitting any harmful code.
8. Limitation of Liability
8.1 Disclaimer: The Website and its content are provided on an "as is" basis. We make no warranties, express or implied, regarding the operation of the Website, its content, or the products sold.
8.2 Liability: To the fullest extent permitted by law, YourBestSelfPlanner.com disclaims any liability for damages of any kind arising from your use of the Website or from any products purchased through the Website.
9. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms shall be resolved exclusively in the courts of Rotterdam, Netherlands.
10. Contact Information
If you have any questions about these Terms of Service, please contact us at:
YourBestSelfPlanner.com
Yourbestselfplanner@gmail.com